Frequently Asked Questions
01How quickly do I receive my license after checkout?
Your license key is typically delivered immediately after payment. If not, use the resend option on the success page or contact support.
02How many Macs can I activate?
Each license supports 2 Mac activations.
03Does LTC Magic upload my audio to the cloud?
No. LTC Magic follows a local-first workflow for core processing.
04Can I use LTC Magic for grouped multi-region session workflows?
Yes. Grouped matrix workflows are supported, including aligned region stamping using an LTC reference lane.
05Where can I find setup and troubleshooting docs?
Visit the documentation hub for install, activation, timestamping, timeline rebuild, and troubleshooting guides.